Monthly Newsletter | November 2005

In this issue:

eM Style Flush-Mount Durable Metal Keypads now UL Listed


New AWID-compatible proximity reader with a read range of 9 to 11 feet

eMerge Certified Dealer Program Now Available to Qualified Dealers

Customer Feedback Questionnaire on the Web

New eMerge Advertising program underway

IEI Hires New Customer Technical Support Representative

New Manufacturers' Representatives Hired

Register your IEI Sales Binder







Customer Satisfaction Feedback Now on the Web.

IEI’s customer feedback process has now gone online. A web-based survey form is now available to all customers who have purchased or installed an IEI security management or access control system or device. Customers can rate the quality of the IEI product or service they received in a number of categories.

Click here to go to our online customer feedback form.







New Tech Support Rep

Bill Gilman has been hired by IEI as a technical support representative. He has 15 years experience in product and customer technical support management at a variety of industrial and technology manufacturers. Throughout his career he has been consistently recognized for his ability to deliver outstanding service and solutions to the customer.

Bill has a B.S.  in Operations Technology/MIS degree from Northeastern University. You can reach Bill at B_Gilman@ieib.com, or by phone at 800-343-9502 Ext. 166.







New Manufacturers' Reps

IEI has brought on two additional Manufacturers' Representatives to support the company in growing regions. These companies will maintain relationships with IEI distributors and support security dealers. The two companies are:

Rupper Associates, Inc. of Copiague, New York, representing IEI in the metro New York / New Jersey region. Owner of the firm is Gerard J. Rupper. For more information contact the IEI sales account manager, Jeff Lewis at J_Lewis@ieib.com, or at 800-343-9502 Ext. 152.

Southeast Security Products of Pompano Beach, Florida will represent IEI in Florida. Roy Nilsen is IEI's account person at the firm. For more information, contact IEI sales account manager Lynn Carew at L_Carew@ieib.com, or at 800-343-9502 Ext. 158.







IEI Sales Binders

IEI sales binders are distributed regularly to dealers and distributors so that they have the latest information about IEI products and services in one convenient location. If you have a binder, be sure that you have mailed in your registration card so that we can send you regular updates. If you do not have a binder, and regularly deal with IEI products, call 800-343-9502 and ask to speak with a sales representative to request one.

eM Style Keypads Now UL Listed

IEI's eM Style keypads have successfully completed the testing process from Underwriters Laboratories, Inc. for UL listing. The UL Listing on a product means that it has been thoroughly testing by UL to nationally recognized safety standards and found to be free from reasonably foreseeable risk of fire, electric shock and related hazards.

The eM Style flush-mount durable metal keypad is designed for basic access control. These keypads are the perfect choice for controlling electric locks, magnetic locks, security systems, or gate control. They are weather resistant for indoor or outdoor use and have metal trim and Braille keys.

For more information on the eM Style Flush-Mount Durable Metal Keypad, click here.


IEI Offers a Long-Range Reader; Ideal for Vehicle Identification and Parking Lot Installations.


The LR-911 is an AWID-compatible reader with a read range of 9 to 11 feet, which makes it great solution for installations where it is inconvenient to present a credential close to the reader.

Used in conjunction with a windshield tag or surface mounted tag, the LR-911 is perfect for outdoor applications such as automated vehicle identification, parking entry and gate controls. It can also used for indoor applications such as asset monitoring and tracking.

The LR-911 operates in the license-free 900 MHz band. It has a programmable repetition rate and Wiegand output.

The LR-911 is one of several new AWID-compatible readers that have been recently added to the IEI product line. Other AWID compatible readers include the SR-2400, which can be mounted on a door mullion and has a read range of 4 to 5.5 inches, the SP-6820, with a read range of 6 to 8 inches, the MR-1824 with a read range of 18 to 24 inches.

IEI has also enhanced its HID-compatible readers with the addition of LED and sounder control when used with an IEI access control system. Now when a valid access has been granted, the LED on the reader will flash and a beep will sound, confirming the valid access.

For more information on these AWID-compatible readers, in addition to IEI’s line of HID compatible readers, click here.

Please call 800-343-9502 for installation information necessary for the LR-911.



eMerge Certified Dealer Program Announced.

IEI has announced a new partner program to support its growing contingent of qualified dealers who are selling the eMerge Browser Managed Security Platform. Only a limited number of certified dealers will be selling this integrated security management system, ensuring that both IEI and its dealers are able to provide the highest levels of quality and support.

The certification process consists of a training program offered by IEI instructors, both at field locations and at IEI headquarters. Headquarters training dates currently scheduled in Canton, Massachusetts are: November 14 and December 12. Click here for more information.

Field training for qualified eMerge dealers currently scheduled include the weeks of:

November 7 – November 11, Florida
November 14 – November 18, Washington, DC
November 28 – December 2, Chicago, IL
December 12 – December 16, South Florida
December 12 – December 16, Houston, Dallas, San Antonio, TX

Certification training classes, both field and headquarters, are for those dealers who have applied for entry into the certification program and been approved by IEI.

Installation firms interested in becoming an eMerge Certified Dealer can apply for certification on our partner site here to register and then complete a certification application. Once the application is accepted, both online and field training programs are available to the dealer. Once trained, each dealer is required to take a series of certification exams to demonstrate their proficiency on the product. These exams are also available on our eMerge partner site.

For more information on the eMerge Certified Dealer program, click here, or call 800-343-9502 to request an application.


New eMerge Advertisements Launched in November.

IEI has launched a new advertising program in trade magazines to support its eMerge Browser Managed Security Platform. The advertising is intended to raise awareness of the product and to encourage new dealers to become an eMerge Certified Dealer.

The advertisements also encourage dealers to “Try eMerge” by logging into an actual system to demo the product. Dealers can log onto the try eMerge system by clicking here.

The new eMerge advertising will break in November in security dealer publications. Look for the ads in Security Systems News, SDM, Security Dealer, and Security Sales & Integration.

To view a copy of the advertisement, click here.

©2005 IEI Inc.
All rights reserved

If you received this email in error or would like to be removed from this mailing list, please click here.

> send to a friend
> contact us